At BRRASS, your satisfaction is our top priority. We stand behind the quality of our Products and offer a straightforward 30-day money-back guarantee.

30-Day Money-Back Guarantee

If you are not completely satisfied with your purchase for any reason, you may request a full refund within 30 days of the original purchase date.

To qualify for a refund:

- Your request must be submitted within 30 days of your purchase date

- You must contact us at the email address below with your order details

We honor refund requests without requiring detailed explanations. We simply ask that you give the Product a genuine try before requesting a refund.

How to Request a Refund

To request a refund, please email us at:

[email protected]

Please include the following in your email:

- Your full name

- The email address used at checkout

- Your order number or receipt

- A brief note that you would like a refund

We aim to respond to all refund requests within 2 business days. Once approved, refunds are typically processed within 5–10 business days depending on your payment provider.

Refund Method

Refunds will be issued to the original payment method used at the time of purchase. We are unable to issue refunds to a different card, account, or payment method.

Chargebacks

We encourage customers to contact us directly before initiating a chargeback with their bank. We are committed to resolving any issues quickly and fairly. If a chargeback is filed without first contacting BRRASS, we reserve the right to dispute the chargeback using available order records.

Changes to This Policy

We reserve the right to update this Refund Policy at any time. Changes will be reflected on this page with a revised effective date.

Contact

Questions about our refund policy? Reach us at: [email protected]